Suggested next steps

Albatross can suggest the next actions for a case, ranked by urgency and how recently you worked the case. They appear:

  • On the case home / context pane as a "what's next" nudge.
  • On the Home dashboard under "Recommended next steps."
  • On the per-case Tasks board under "Suggested", where they can be added as tasks.

Suggestions are recomputed automatically as the case changes. Because recomputing uses AI tokens, an admin can turn the feature off in Firm settings → Assistant ("Suggested next steps") to save tokens.

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